Privacy Policy

Introduction
At Pride Cleaners - Grandview, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our business. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
Visit our store locations, Register for an account, Sign up for our newsletter or promotional communications, Place an order for dry cleaning or laundry services, Contact us with inquiries or for customer support, Participate in contests, surveys, or promotions

The personal information we may collect includes:
Name, Email address, Mailing address, Phone number, Payment information, Garment preferences and special care instructions,

Order history

Non-Personal Information
When you visit our website, we may automatically collect certain information about your device, including: IP address, Browser type, Operating system, Pages visited, Time and date of your visit, Referring website addresses

How We Use Your Information
We use the information we collect for various business purposes, including to: Provide, operate, and maintain our services, Process and complete transactions, Send administrative information, such as order confirmations and service updates, Send you text message notifications about your order status, Respond to inquiries and provide customer support, Improve our website and customer experience, Send marketing and promotional communications, Protect against fraud and unauthorized transactions, Comply with legal obligations

Text Message Communications
If you provide your mobile phone number and opt-in to receive SMS notifications, you agree to receive text messages from Pride Cleaners - Grandview regarding your orders and services. Message frequency varies based on your activity. Standard message and data rates may apply.

SMS Opt-In and Opt-Out
When you provide your phone number in-store or through our website, you will be asked to consent to receive text messages. Your consent is not required to make purchases. You may opt out of receiving text messages at any time by:
Replying "STOP" to any message we send, Contacting our customer service, Updating your preferences in your account settings
We will confirm your opt-out request and discontinue sending messages.

Mobile Information Protection
We do not sell, rent, or share your mobile phone number or text message data with third parties or affiliates for their marketing or promotional purposes. Your mobile information is used solely by Pride Cleaners - Grandview to provide you with the services you've requested and will only be shared with service providers who assist us in delivering text messages to you, and who are contractually obligated to protect your information and use it only for the purpose of providing messaging services to us.

Information Sharing
We do not sell, trade, or rent your personal information to outside parties except in the following limited circumstances:
Service Providers: We may share your information with trusted third-party vendors who provide services on our behalf, such as payment processing, text message delivery services, website hosting, data analytics, email delivery, and customer service. These service providers are contractually obligated to use your information solely to provide services to us and are prohibited from using your information for their own marketing purposes.

Legal Requirements: To comply with legal requirements, enforce our policies, or protect our or others' rights, property, or safety.

Business Transitions: In connection with a business transition such as a merger, acquisition, or sale of assets.

Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Security
We implement reasonable security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete that information.

Your Rights
Depending on your location, you may have certain rights regarding your personal information, which may include: Access to your personal information, Correction of inaccurate information, Deletion of your personal information, Restriction or objection to processing, Data portability, Withdrawal of consent
To exercise these rights, please contact us using the information provided below.

Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Pride Cleaners - Grandview

13613 S U.S. 71 Hwy

Grandview, Missouri 64030

(913) 633-3021

Last updated: February 10, 2026